Privacy Policy

Lounge - Food Delivery & Pickup Service

Lounge collects information about you when you use our mobile applications or website. Please read this privacy policy carefully to be able to understand Lounge privacy policy.

Coverage of Lounge Privacy Policy

This policy applies to lounges as well as any other party affiliated and cooperates with lounges.

Securing Personal Information

Lounge is committed to always securing your personal information and customer personal data that is obtained or collected through media websites, online applications or various other forms of media. Lounge will not sell or rent your information to anyone, but Lounge can use, process, transfer or disclose your personal information or its customers to third parties or affiliates as stated in this privacy policy.

Any party affiliated with and / or cooperating with Lounge must understand and know that every process of using, processing, transferring or disclosing the customer's personal information or other personal information for any reason is not permitted. Unless this has been expressly approved by the customer or the owner of personal data or Lounge or if needed by applicable laws and regulations. Every party affiliated with and / or cooperating with a Lounge that has obtained an agreement to use or manage a customer's personal information or other personal information is also required to maintain its confidentiality and use it as needed. Failure to implement this provision may result in the imposition of sanctions in accordance with the provisions contained in the cooperation agreement, law and / or legislation in force.

Acquisition and Collection of Your Personal Information

Lounge can obtain and collect your personal information that is sensitive when you submit this information through the website, through online applications or through various other forms of media. The personal data may include but is not limited to some information such as: name, address, date of birth, telephone number, email address, and also your identity number (KTP / passport). Lounge can also store information that comes from your computer or electronic device such as an IP address, hardware and software information or various other forms of information. You need to understand, if you submit personal information related to third parties on the website, online applications or other media belonging to Lounge, you have represented Lounge in obtaining the approval of the information owner to provide the information to Lounge in accordance with their respective objectives. The purpose of collecting your personal information may include but is not limited to the following:

1. Registration, orders, payments, and to communicate with you;

2. Identifying, investigating, and getting rid of potential forbidden things or illegal activities, including fraud;

3. Statistics and research;

4. Communication with customers and / or website users and online Lounge applications;

5. The need for disclosure as required by the law, legislation in force and / or the needs of the authorized part of Lounge, including its affiliates or other partners of financial institutions.

Use, Management, Transfer and Disclosure of Your Personal Information

By submitting your personal information to Lounge, you have agreed and allowed Lounge to be able to use, manage, transfer or disclose your personal information to meet your needs and / or Lounge as stated in the "Acquisition and Collection of Your Personal Information" to one the following parties (both inside and outside the country), including but not limited to:

1. Companies that associate with Lounge.

2. Every intermediary that has an agreement with Lounge.

3. Every association associated with Lounge.

4. Every third party agent, affiliate, contractor or service provider that provides administration, telecommunications, computers, payments or other services to Lounge in connection with Lounge business operations.

5. Every credit reference agency.

6. Every person or company body or government agency or regulator to whom Lounge is required to disclose such personal information in order to fulfil the legal requirements and / or applicable legislation relating to Lounge or its affiliates or business partners.

Other Important Information

You have the right to make changes, updates, additions or improvements to your personal information. In addition, you can also gain access to your personal information through the media provided by Lounge. You have the right not to approve or retract Lounge's use, management, transfer and disclosure of your personal information as long as it is appropriate and / or not limited by applicable laws and regulations. But keep in mind that by withdrawing approval regarding your personal information, Lounge may not be able to contact you and / or provide the services you need.

If you have questions relating to Lounge privacy policy, please contact Lounge at:

Email: loungeappinfo@gmail.com

+62 813 3663 8528